We will try to see you within 20 minutes of your appointment time. You will be offered an explanation if we cannot do this.
How you can help
Please do everything you can to keep appointments. Tell us as soon as possible if you cannot. Please try to be punctual. If you arrive later than your appointment time this may cause delays and inconvenience to other patients. If we are running late, please bear with us because on another occasion it may be you that needs the extra time.